April 20102-21Phaser 3635MFP/WorkCentre 3550 07-110, 07-130Status Indicator RAPs07-110 Paper Empty at Tray 1 RAP07-110 The machine has detected that tray 1 is empty.ProcedureWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customersupply while performing tasks that do not need electricity. Electricity can cause death orinjury. Moving parts can cause injury.Refer to Wiring Diagram 2. Perform the following:1. Remove tray 1. Check that the tray 1 paper empty sensor actuator, PL 10.22 Item 10moves freely and is not damaged.2. Enter dC330 Component Control code 07-110. Check the tray 1 paper empty sensor(Q07-110), PL 10.22 Item 1. If necessary, install a new tray 1 paper empty sensor, PL10.22 Item 1.3. Check the wiring between the tray 1 paper empty sensor and CN4 on the Main PWB.4. If necessary:a. Install a new front duplex guide assembly, PL 10.22 Item 15.b. Perform OF7 Main PWB Check RAP.07-130 Jam 0 From Tray 1 RAP07-130 The lead edge of the paper failed to actuate the registration sensor within the correcttime after paper was fed from tray 1.ProcedureWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customersupply while performing tasks that do not need electricity. Electricity can cause death orinjury. Moving parts can cause injury.NOTE: The front cover assembly interlock switch must be closed to supply +24V to the motorsand clutches.Go to the relevant procedure:• 3635 Checkout• 3550 Checkout3635 CheckoutRefer to Wiring Diagram 7 (3635) and Wiring Diagram 8. Perform the following:1. Pull out tray 1. Remove all jammed paper.2. Check the paper path for damage or obstructions.3. Remove the tray 1 pickup roll, PL 10.22 Item 14. Check that the pickup roll is clean. Ifnecessary, install a new pickup roll, PL 10.22 Item 14.4. Check the retard pad on tray 1. If necessary, install a new retard pad assembly, PL 8.10Item 20.5. Check that the following components are clean and rotate freely:• Registration roll, PL 8.25 Item 3.• Registration roll idler, PL 8.25 Item 17.6. Check that the registration sensor actuator, PL 8.25 Item 14 moves freely and is not dam-aged. If necessary, install a new registration sensor actuator, PL 8.25 Item 14.7. Enter dC330 Component Control code 08-500. Check the registration sensor (Q08-500).If necessary, install a new HVPS, PL 1.10 Item 3.NOTE: The registration sensor is mounted on the HVPS.8. Enter dC330 Component Control code 04-100 to run the main BLDC motor.9. Check the wiring between the main BLDC motor and CN38 on the Main PWB.10. While the main BLDC motor runs, stack the code 08-810 to energize the tray 1 pickupsolenoid (SOL8-810). Check that the tray 1 pickup roll, PL 10.22 Item 14 rotates. Installnew components as necessary, PL 8.25 and PL 10.22.11. Check the wiring between the tray 1 pickup solenoid and CN36 on the Main PWB.12. While the main BLDC motor runs, stack the code 08-850 to energize the registration sole-noid (SOL8-850). Check that the registration roll, PL 8.25 Item 3 does not rotate. Installnew components as necessary, PL 8.25.13. Check the wiring between the registration solenoid and CN36 on the Main PWB.14. If necessary:• Install a new front duplex guide assembly, PL 10.22 Item 15.• Perform OF7 Main PWB Check RAP.