WorkCentre 3210/3220 Multifunction Printer Service Manual 5-15Print-Quality TroubleshootingGhosting (1)There is ghosting at 75.5 mm intervals of the OPC Drum on the whole print.Charge voltage from the HVPS to the Print Cartridge is not available due todamaged or dirty contacts.Initial Actions■ Check the connection between the HVPS and Print Cartridge.■ Check the Print Cartridge and Transfer Roller life.Troubleshooting Reference TableApplicable Parts Example Print■ HVPS, PL1.1.3■ Transfer Roller, PL1.1.11■ Print Cartridge, PL1.1.20Troubleshooting Procedure TableStep Actions and Questions Yes No1 Check the Print Cartridge life counter.Is the Print Cartridge near end of life?Replace thePrint Cartridge(8-7).Go to step 2.2 Check the Print Cartridge for damage.Is the Print Cartridge damaged?Replace thePrint Cartridge(8-7).Go to step 3.3 Check the Transfer Roller life counter.Is the Transfer Roller at or near end oflife?Replace theTransfer Roller(8-10).Go to step 4.4 Check the ambient temperature.Is the ambient temperature below10° C?Relocate theprinter.Go to step 4.5 Clean the HVPS contacts.Does the image quality improve?Complete. Go to step 6.6 Replace the HVPS (8-64).Does the image quality improve?Complete. Go to step 7.7 Check the Main Controller Boardinstallation. Reseat the Main ControllerBoard (8-62).Does the image quality improve?Complete. Replace theMain ControllerBoard (8-62).Digital PrinterDigital PrinterDigital PrinterDigital PrinterDigital PrinterDigital Printer75.5 mm
