WorkCentre 3210/3220 Multifunction Printer Service Manual 3-7Error Messages and CodesFuser ErrorsLow Heat Error The Fuser did not reach Standbytemperature within 10 seconds.Plug the printer directlyinto the wall outlet.3-23Over Heat Error The Fuser exceeded temperatureset points.Check the Fuser andFan vents for debris.3-23Open Heat Error The Fuser did not reach Readytemperature within 20 seconds.Plug the printer directlyinto the wall outlet.3-23Laser Unit ErrorsPolygon Motor The Laser unit motor failed. Check the Laser Unitconnection.3-24Hsync Error Laser Unit control error. Check the Laser Unitconnection.3-24Fax Communication and Configuration Errors[COMM. Error] A Fax communication error. Check NVM settings. 3-26Memory Full The memory is full. Delete unnecessary Faxjobs or split the Fax intomore than onetransmission.3-27[Line Error] Cannot connect with thereceiving Fax or contact lost.Try again. If the errorpersists, turn ECMmode on.3-29Line Busy The receiving Fax did not answeror the line is already engaged.Try again after a fewminutes.3-29[No Answer] The receiving Fax has notanswered after several attempts.Check the receivingmachine.3-28Network Configuration ErrorsConnection Error Connection to SMTP serverfailed.Check server settingsand network cable.3-35Send Error(AUTH)An SMTP authentication error. Check authenticationsettings.3-35Send Error (DNS) There is a problem in DNS. Check DNS settings. 3-35Send Error(POP3)There is a problem in POP3. Check POP3 settings. 3-35Send Error(SMTP)There is a problem in SMTP. Change to the availableserver.3-35Send Error —Wrong ConfigThere is a problem on thenetwork interface card.Check network settings. 3-35IP conflict The IP address is being used byanother device.Check the IP addressand reset it if necessary.3-36Error Message Summary (continued)Message Cause Initial Action Go To
