3-6 WorkCentre 3210/3220 Multifunction Printer Service ManualError Messages and CodesError Message SummaryThe Error Message Summary table lists possible errors and page referencesfor the corrective procedure.■ The Message column provides the message relating to the error.■ The Cause column lists the probable cause of the error.■ The Initial Action column provides the first step to correct the error.■ The Go To column references the page number for the procedure.Use this table to identify the proper procedure to correct the reported error.Error Message SummaryMessage Cause Initial Action Go ToJam ErrorsPaper Jam 0Open/Close DoorJam in the Tray feed area. Clear the jam. 3-9Paper Jam 1Open/Close DoorJam inside the media path. Clear the jam. 3-10Paper Jam 2Check InsideJam in the exit area. Clear the jam. 3-12Document Jam Jam in the ADF. Clear the jam. 3-13Duplex Jam 0Check InsideJam during duplex printing. Clear the jam. 3-15Duplex Jam 1Open/Close DoorJam during duplex printing. Clear the jam. 3-15Tray and Media ErrorsTray 1or 2Paper EmptyThere is no media in the indicatedTray.Load the Tray. 3-16Tray 1 or 2Paper MismatchThe media size settings do notmatch the loaded media.Correct the sizemismatch.Out-Bin Full The output tray is full. Remove paper. 3-18Print Cartridge ErrorsInstall Toner Print Cartridge is not installed. Install a Print Cartridge. 3-20Invalid Toner Installed Print Cartridge is notcompatible.Install a genuine PrintCartridge.3-21Toner Empty Print Cartridge near end of life. Replace the cartridge. 3-22Toner Exhausted Print Cartridge end of life. Replace the cartridge. 3-22
