Problem solvingWorkCentre 5019/5021User Guide11-23C-1 Out of paper in Tray 1. Reload paper in Tray 1. If the tray isempty, load paper.Refer to Loading paper in Trays 1 and2 (optional) on page 4-7.C-2 Out of paper in Tray 2. Reload paper in Tray 2. If the tray isempty, load paper.Refer to Loading paper in Trays 1 and2 (optional) on page 4-7.C-3 Out of paper in the Bypass tray. Reload paper in the Bypass tray. If thetray is empty, load paper.Refer to Loading paper in the Bypasstray on page 4-9.C-5 The size and orientation of paperloaded in Tray 1 do not match thesettings of the machine.Confirm that the size and orientationof paper loaded in Tray 1 match thesettings displayed in the paper sizedisplay area, and reload paperadjusting with the paper guides.Refer to Loading paper in Trays 1 and2 (optional) on page 4-7.When changing the setting of papersize and orientation, cancel the jobfirst by pressing the Stop button.Refer to Changing the paper size forTrays 1 and 2 on page 4-11.C-6 The size and orientation of paperloaded in Tray 2 do not match thesettings specified in the machine.Confirm that the size and orientationof paper loaded in Tray 2 match thesettings displayed in the paper sizedisplay area, and reload paperadjusting with the paper guides.Refer to Loading paper in Trays 1 and2 (optional) on page 4-7.When changing the setting of papersize and orientation, cancel the jobfirst by pressing the Stop button.Refer to Changing the paper size forTrays 1 and 2 on page 4-11.Error code Cause Remedy
