43 EnTroubleshootingEnglishINTRODUCTIONADDITIONALINFORMATION APPENDIXPREPARATIONBASICOPERATIONADVANCEDOPERATION■ TunerThe sound fieldparameters and someother settings of thisunit cannot bechanged.“MEM.GUARD” in “OPTION MENU” isset to “ON.”Set “MEM.GUARD” to “OFF.” 35This unit does notoperate properly.The internal microcomputer has beenfrozen by an external electric shock (suchas lightning or excessive static electricity)or by a power supply with low voltage.Disconnect the power cable from the AC wall outletand then plug it in again after about 30 seconds.—“CHECK SP WIRES”appears on the frontpanel display.Speaker cables are short-circuited. Make sure all speaker cables are connected correctly. 9There is noiseinterference fromdigital or radiofrequency equipment.This unit is too close to the digital or high-frequency equipment.Move this unit further away from such equipment. —The picture isdisturbed.The video source uses scrambled orencoded signals to prevent dubbing.This unit suddenlyenters the standbymode.The internal temperature is too high andthe overheat protection circuitry has beenactivated.Wait about 1 hour for this unit to cool down and thenturn it back on.—Virtual CINEMA DSPis not activated.“MULTI CH” is selected as the inputsource.Select an input source other than “MULTI CH.” 17Headphones are connected to thePHONES jack.Disconnect the headphone plug from the PHONESjack.—This unit is in the “5ch Stereo” mode. Exit from the “5ch Stereo” mode. 21SILENT CINEMA isnot activated.“MULTI CH” is selected as the inputsource.Select an input source other than “MULTI CH.” 17The unit is in the “2ch Stereo,”“STRAIGHT” or “Music Enh.2ch” mode.Exit from the “2ch Stereo,” “STRAIGHT” or “MusicEnh2ch” mode.21Problem Cause Remedy SeepageFMFM stereo reception isnoisy.The characteristics of FM stereobroadcasts may cause this problemwhen the transmitter is too far away orthe antenna input is poor.Check the antenna connections. 15Try using a high-quality directional FMantenna.—Use the manual tuning method. 27There is distortion, andclear reception cannotbe obtained even with agood FM antenna.There is multi-path interference. Adjust the antenna position to eliminatemulti-path interference.—The desired stationcannot be tuned intowith the automatictuning method.The signal is too weak. Use a high-quality directional FM antenna. —Use the manual tuning method. 27Previously presetstations can no longerbe tuned into.This unit has been disconnected for along period.Set preset stations. 27Problem Cause Remedy Seepage