Yealink CP920 User Guide24Transferring CallsDuring a call, you can transfer the call to another contact.You can use one of three ways:l Blind Transfer: Transfer a call directly to the third party without consulting.l Semi-Attended Transfer: Transfer a call when receiving ringback.l Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.TopicsPerforming a Blind TransferPerforming a Semi-Attended/Attended TransferPerforming a Blind TransferYou can transfer a call to another contact immediately without consulting with her/him first.Procedure1. Tap Transfer during a call.2. Enter the number you want to transfer to.3. Tap B Trans to complete the transfer.Performing a Semi-Attended/Attended TransferYou can transfer calls to other contacts immediately when receiving ringback or after consulting with them first.Procedure1. Tap Transfer during a call.2. Do one of the following:l Enter the number or select a contact from the placed call list you want to transfer the call to.l Tap Directory. Select the desired contact from the Directory list.3. Tap , Send or the OK key to dial out.4. Do one of the following:l When you hear the ringback tone, tap Transfer to finish the semi-attended transfer.l After the contact answers the call, tap Transfer to finish the attended transfer (consultative transfer).Conference CallsThe phone supports a five-way local conference and multi-way network conference.During the conference, follow these tips:l Mute your microphone when you are not speaking, especially in noisy environments.l Avoid tapping or rustling papers near the microphone.l Speak in your normal voice without shouting.TopicsLocal ConferenceNetwork Conference
