Advanced Call Features39Related TopicAnswering CallsPlacing a Call on Public HoldYou can place a call on public hold that any shared line phone can retrieve the held call.Procedure1. During a call, tap Hold.The call is held on your phone, and all of the phones registered with a shared line show the call is in a held state.Retrieving a Held Call on a Shared LineIf you place a call on hold on a shared line, you can resume this call at any time.Before You BeginThere is at least one call placed on public hold on the shared line.Procedure1. Tap Resume.IntercomIntercom is a useful feature in an office environment to quickly connect with the operator or the secretary.Intercom enables you to place an intercom call that is answered automatically on the contact's phone as long as thecontact is not in an active call.NoteIntercom is not available on all servers. Contact your system administrator for more information.TopicsPlacing an Intercom CallPicking up an Incoming Call of the Target ExtensionAnswering an Intercom CallPlacing an Intercom CallYou can place an intercom call to quickly relay a message to a contact.The target phone plays a warning tone and automatically answers the call in speakerphone (hands-free) mode bydefault. When the target phone has an active call, the intercom call is answered automatically after the active call ends.Before You BeginCheck with your system administrator if the Intercom key has set for your phone.Procedure1. Tap the Intercom key to place an intercom call.Picking up an Incoming Call of the Target ExtensionYou can pick up the target extension's incoming call by pressing the Intercom key.
