Table of ContentsxiiiBusy Lamp Field (BLF).................................................................................................. 117Call Recording.............................................................................................................. 120Hot Desking .................................................................................................................. 122Intercom........................................................................................................................ 124Outgoing Intercom Calls .......................................................................................... 124Incoming Intercom Calls ........................................................................................... 125Multicast Paging .......................................................................................................... 127Sending RTP Stream ................................................................................................. 127Receiving RTP Stream ............................................................................................... 129Music on Hold .............................................................................................................. 130Automatic Call Distribution (ACD) .............................................................................. 131Messages ..................................................................................................................... 133Short Message Service (SMS) ................................................................................. 133Voice Mail.................................................................................................................. 136Message Waiting Indicator (MWI) .......................................................................... 137Troubleshooting ................................................................. 141Regulatory Notices ............................................................ 151Service Agreements .................................................................................................... 151Limitations of Liability................................................................................................... 151Safety Instructions ........................................................................................................ 151Appendix A - Time Zones .................................................. 153Index ................................................................................. 155