Yealink T5 Series IP Phones User Guide104There is at least one call placed on public hold on the shared line.Procedure1. Do one of the following:l Press the line key.l In SCA scenario, long press the shared line key.The Cancel, Call Pull, New Call and Retrieve appear on the screen.Press Retrieve to retrieve the call.Barging In an Active Call on a Shared lineIn SCA scenario, both you and other users can barge into an active call on shared line. Only one user can barge in on acall at a time. After a user barges into a call, the call becomes a three-party conference.Before You BeginThere is at least one active call on the shared line.Procedure1. Long press the line key, and then select an active call.The Cancel, Call Pull, New Call and Barge In appear on the LCD screen.2. Press Barge In to interrupt the active call.Pulling a Shared Call on a Shared lineIn SCA scenario, both you and other users can pull an existing call from another shared phone that is in active or holdstate.Check with your system administrator to find out if this feature is available for your phone.Before You BeginThere is an active or held call on the shared line.Procedure1. Long press the line key, and then select a call.
