| Audio Calls | 21Answering CallsWhen you receive an incoming call on your phone, you can choose to answer it in various ways.• Answering a Call• Answering a Call When in a CallAnswering a CallProcedureDo one of the following:• Pick up the handset.• Press the Speakerphone key.• Press the HEADSET key.• Tap .Answering a Call When in a CallYou can answer the incoming call when you are in an active call.ProcedureTap on the touch screen.The active call is placed on hold and the incoming call becomes active.Muting and Unmuting AudioYou can mute the microphone during an active call so that the other party cannot hear you.Procedure1. During a call, press the mute key on the phone or tap on the touch screen.The mute key glows red.2. To unmute audio, press the mute key on the phone or tap on the touch screen.The mute key glows green.Holding and Resuming CallsWhen you are in a call, you can place an active audio call on hold and resume the call when you are ready.• Placing a Call on Hold• Resuming a CallPlacing a Call on HoldProcedureDuring a call, press or tap > Put call on hold.