Troubleshooting87TroubleshootingThis chapter provides some general troubleshooting information to help you solve the problemsyou might encounter when using your W52P IP DECT phone.If you require additional information or assistance with your new phone, contact your systemadministrator.Base IssueWhy doesn’t the power indicator on the base station light up?Plug the supplied power adapter to W52P, if the power indicator doesn’t light up, it should be ahardware problem. Please contact your vendor or local distributor and send the problemdescription for help. If you cannot get a support from them, please send a mail which includesproblem description, test result, your country and phone’s SN to Support@yealink.com.Why doesn’t the network indicator on the base station light up slowly flash?It means that the W52P cannot get an IP address. Try connecting the W52P to another switchport, if the network indicator still slowly flashes, please try a reset.Handset IssueTo recognize the area of handset via the handset:1. Press to enter the main menu.2. Select Status->Handset.The LCD screen displays status information of handset status, you can press or toscroll through to the Area field.Why can’t I turn the handset on?Ensure the battery is inserted into the handset. If the battery is already inserted into the handset,place the handset in the charger cradle.
