| Contents | iiiSilencing a Call.......................................................................................................................................................... 29Rejecting a Call Manually......................................................................................................................................29Rejecting Anonymous Calls..................................................................................................................................30Rejecting Calls with Do Not Disturb (DND).................................................................................................. 30Ending Calls.............................................................................................................................................................................. 30Muting/Unmuting Audio.....................................................................................................................................................30Holding and Resuming Calls............................................................................................................................................. 31Holding a Call............................................................................................................................................................ 31Resuming a Held Call............................................................................................................................................. 31Call Forward.............................................................................................................................................................................. 31Forwarding Incoming Calls...................................................................................................................................31Transferring Calls.................................................................................................................................................................... 32Performing a Blind Transfer................................................................................................................................. 32Performing a Semi-Attended/Attended Transfer........................................................................................ 32Conference Calls..................................................................................................................................................................... 32Local Conference...................................................................................................................................................... 33Hybrid UC Meeting..................................................................................................................................................34Network Conference................................................................................................................................................35Recording Using an SD Card............................................................................................................................................ 36Recording a Call........................................................................................................................................................36Pausing/Resuming a Recording......................................................................................................................... 37Stopping a Recording.............................................................................................................................................37Managing the Recordings.................................................................................................................................... 37Viewing the Available Recording Time........................................................................................................... 38Advanced Call Features............................................................................... 38Call Park and Call Retrieve.................................................................................................................................................38Parking or Retrieving a Call in the FAC Mode.............................................................................................39Parking or Retrieving a Call in the Transfer Mode.....................................................................................39Retrieving a Call with a Retrieve Key...............................................................................................................40Shared Call Appearance (SCA)..........................................................................................................................................41W56H/W53H State Indicator of Shared Line................................................................................................41Placing Calls on a Shared Line........................................................................................................................... 41Answering Calls on a Shared Line.....................................................................................................................41Placing a Call on Public Hold..............................................................................................................................42Placing a Call on Private Hold............................................................................................................................42Retrieving a Held Call on a Shared Line........................................................................................................ 42Barging in an Active Call on a Shared Line...................................................................................................42Pulling a Shared Call on a Shared Line.......................................................................................................... 43Voice Mail.................................................................................................................................................................................. 43Setting the Voice Mail Code............................................................................................................................... 43Leaving Voice Mails.................................................................................................................................................43Listening to Voice Mails........................................................................................................................................ 43Directory........................................................................................................ 44Local Directory.........................................................................................................................................................................44Adding Contacts........................................................................................................................................................44Viewing Contacts...................................................................................................................................................... 44Editing Contacts........................................................................................................................................................ 45Deleting Contacts..................................................................................................................................................... 45Searching for Contacts...........................................................................................................................................45Shared Directory..................................................................................................................................................................... 46Adding Shared Contacts........................................................................................................................................46Editing Shared Contacts........................................................................................................................................ 46