11SERVICE AND SPARE PARTSIn the event of your appliance requiring service, or ifyou wish to purchase spare parts, please contactyour local Service Force Centre by telephoning:-08705 929929Your telephone call will be automatically routed to theService Force Centre covering your post code area.For the address of your local Service Force Centreand further information about Service Force, pleasevisit the website at www.serviceforce.co.ukBefore calling out an engineer, please ensure youhave read the details under the heading “SomethingNot Working.”CUSTOMER CARE DEPARTMENTFor general enquiries concerning your Zanussiappliance or for further information on Zanussiproducts, please contact our Customer CareDepartment by letter or telephone at the addressbelow or visit our website at www.zanussi.co.ukCustomer Care DepartmentZanussi55-77 High StreetSloughBerkshireSL1 1DZ08705 727727 (*)* calls to this number may be recorded for trainingpurposes.When you contact the Service Force Centre you willneed to give the following details:1. Your name, address and post code2. Your telephone number3. Clear and concise details of the fault4. The model and serial number of the appliance(found on the rating plate)5. The purchase datePlease note that a valid purchase receipt orguarantee documentation is required for in-guaranteeservice calls.