22Service and Spare PartsIf you require spare parts or an engineer contact yourlocal Service Force Centre by telephoning:08705 929929Your call will be routed to your local Service ForceCentre. For further details, please see theaccompanying Customer Care Booklet.CUSTOMER CAREFor general enquiries concerning your Zanussiappliance, contact our Customer Care Department byletter or telephone as follows:Customer Care DepartmentZANUSSI55-77 High StreetSloughBerkshireSL1 1DZTel: 08705 - 727727If after all these checks, the cooker still does notwork, contact your local Zanussi Service ForceCentre.When you contact them, they will need the followinginformation:1. Your name, address and post code.2. Your telephone number3. Clear and concise details of the fault4. The model and the serial number (which can befound on the rating plate)5. Date of purchasePlease note that it will be necessary to provide proofof purchase for any in-guarantee service calls.In-guarantee customers should ensure that theabove checks have been made as the engineer willmake a charge if the fault is not a mechanical orelectrical breakdown.