Zanussi ZKC6040 User Manual

Also see for ZKC6040: Features & functions

38Guarantee / Customer careStandard guarantee conditionsWe, Electrolux, undertake that if within 12 months ofthe date of the purchase this Electrolux appliance orany part thereof is proved to be defective by reasononly of faulty workmanship or materials, we will, atour option repair or replace the same FREE OFCHARGE for labour, materials or carriage oncondition that:• The appliance has been correctly installed andused only on the electricity supply stated on therating plate.• The appliance has been used for normaldomestic purposes only, and in accordance withthe manufacturer's instructions.• The appliance has not been serviced,maintained, repaired, taken apart or tamperedwith by any person not authorised by us.• Electrolux Service Force Centre must undertakeall service work under this guarantee• Any appliance or defective part replaced shallbecome the Company's property.• This guarantee is in addition to your statutoryand other legal rights.Exclusions• Damage or calls resulting from transportation,improper use or neglect, the replacement of anylight bulbs or removable parts of glass orplastic.• Costs incurred for calls to put right an appliancewhich is improperly installed or calls toappliances outside the United Kingdom.• Appliances found to be in use within acommercial environment, plus those which aresubject to rental agreements.• Products of Electrolux manufacturer that are notmarketed by ElectroluxService and Spare PartsIn the event of your appliance requiring service, or ifyou wish to purchase spare parts, please contactyour local Service Force Centre by telephoning0870 5 929 929Your telephone call will be automatically routed to theService Force Centre covering your postcode area.For the address of your local Service Force Centreand further information about Service Force, pleasevisit the website atwww.serviceforce.co.ukBefore calling out an engineer, please ensure youhave read the details under the heading "Somethingnot working"When you contact the Service Force Centre you willneed to give the following details:1.Your name, address and postcode.2.Your telephone number.3. Clear concise details of the fault.4. The model and Serial number of the appliance(found on the rating plate).5.The purchase date.Please note a valid purchase receipt or guaranteedocumentation is required for in guarantee servicecalls.Customer CareFor general enquiries concerning your Electroluxappliance, or for further information on Electroluxproducts please contact our Customer CareDepartment by letter or telephone at the addressbelow or visit our website at www.electrolux.co.ukCustomer Care DepartmentElectrolux Major AppliancesAddington WayLutonBedfordshire, LU4 9QQTel: 08705 950 950 (*)(*) Calls may be recorded for training purposes

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