P A G E 5 1206-3767TroubleshootingSome quick and easy tips to resolving problemsSymptoms Possible Cause(s) Possible Solution(s) Page(s)Using Remote ControlRemote does not work. • Wrong mode selected. -Press correct mode key to change mode (TV for TV operation.) 19• Not aimed at remote sensor. -Point remote at Front Control Panel. 17• Remote too far from TV or -Move remote closer to TV or darken room.too much light in room.• IR path to TV interrupted. -Remove obstructions.• Weak batteries. -Replace batteries. 8• Wrong battery polarity. -Check that “+” and “-” match in battery compartment. 8Remote does not operate • Product Mode not programmed. -Program for other equipment: VCR, AUX, etc. 42-48accessory product. • Product not IR controlled. -Remote only controls IR equipment.Menu OperationMenu options can’t be • Software lock-up. -Unplug power cord for 5 minutes to unlock software. 8changed or selected. (Reset clock if necessary.)Timers do not work. • Clock not set. -Set clock. 32Clock is set, or sets itself, to Wrong TimeClock time is wrong. • Wrong Time Zone. -Reset to your time zone. 32• Daylight Savings Time wrong. -If not observed in your area, set to Off. 32• Time does not set automatically. -Set clock manually, or try tuning to PBS station. 32• Auto Mode doesn’t work. -Set PBS station on Clock menu. 32• Auto Clock doesn’t work. -Turn Auto Clock option “Off” in menu, set clock manually. 32Picture Viewing ProblemsImage looks wrong. • Wrong Aspect Ratio. -Use correct aspect ratio for source’s image. 35Snowy or Poor Picture • Wrong Ant. connection/location. -Move antenna, check connection/location.-Check cable input.• TV/VCR button set wrong. -Set TV/VCR button on your VCR correctly. 10/11• Wrong tuning mode. -Are you in TV or cable tuning mode, and should be in the other?• Wrong output channels selected. -Make sure output channels tuned on all A/V equipment are on thesame channel (3 or 4). 10/11• Loose connection. -Check that all connections are tight.Picture has a big black box • Caption/Text mode turned on. -The CC (closed caption) option may be in Text 1, 2, 3, or 4 mode.on it, but the sound is O.K. -Select CC 1, or OFF in the Caption/Text menu. 36No picture. • AC power not plugged in? -Plug AC power cord in. 8• AC power outlet doesn’t work. -Check that your AC power outlet works. (Test it by plugging insomething else or try another outlet.)• Menu options set wrong. -Make sure brightness controls are set properly. 30• Broadcast problem. -Try another channel. 17/19