MAINTENANCE AND TROUBLESHOOTINGI I IIIIBEFORE CALLING FOR SERVICECheck these items and see if you can correct the trouble by changing the adjustment of a control or the setting of a switch.By making these simple checks before calling for service, you may save time and money.1PROBLEM [ TRY THISmPicture OK. Poor sound. Re-orientantenna. Try another channel -- possible station trouble. AdjustAudio Menu options. Check for local interference.Is antenna/cableconnection loose?Sound OK. Poor picture. Re-orient antenna. Try another channel -- possible station trouble.Adjust Video Menu options. Trouble with cable-TV system? Isantenna/cable connection loose?No picture or sound. Is TV on? Is there power in wall outlet? Is TV plugged in7 Is antennahooked up? Is cable hooked up? Is the channel blocked by the ParentalControl? Trouble with cable-TV system? Check auxiliary audio/videoequipment. Check channel selection.Picture blurredor distorted. Ghost in picture. Check antenna or cable hook up for broken wires. Try another channel-- possible station trouble. Check for local interference.No color, or poor color. Is it a color program? Check antenna or cable hook up for broken wires.Adjust Video Menu options.No sound. Volume setting may be too low. Check MUTE button operation onremote control. Check Audio Mode in Audio Menu: Audio Mode maybe set to SAP, but no SAP signal is detected on the channel.Cannot select certain channels. Channels may be skipped in Add/Del/Surf option of Setup Menu.No closed captions Are captions available? Is Caption I, 2, 3 OR 4 selected using theCaptionfText option on the Setup Menu?Black box covers half of screen. Is text intormation available? Is Text i, 2, 3 or 4 selected in theCaption/Text option of the Setup Menu.No picture or sound when Video source is selected. Is audio/video source hooked up properly? Are all wires connected toVIDEO IN jacks on connection center?No stereo sound or weak stereo sound Check Audio mode. Was stereo sound present before selectingwhen using a stereo VCR. VIDEO source?PIP window is black or lacks contrast when Adjust PIP Color and Tint settings in PIP Menu. Are all wiresselecting Video for PIP inset, connected to VIDEO IN jacks on connection center?PIP window is "snowy" when using Antenna/Cable Is TV/VCR switch on the VCR in the TV position?for PIP and Video for main picture.Complete picture loss when using Video for PIP window Is TV/VCR switch on the VCR in the TV position'?source and Antenna/Cable for main picture.TV appears to remain on the same channel when using Check Add/Del/Surf option in Setup Menu: Is only one channelthe Channel Up and Down keys. labeled as "AddedT' If operating TV in Surf mode, is only one channellabeled as "Surf?."Remote control does not work. Are batteries okay? Is TV turned ON? Is TV plugged in?NOTES:U If your TV fails to respond to the PICTURE PREF. selec-lion, or to any other menu selection, you must reset theTV. Simply disconnect the AC power cord from the poweroutlet. Wait a few minutes, then plug the TV back into thepower outlet. You will have to reset the clock to the cur-rent time./2.1 Unplugging the "IV does not deactivate the ParentalControl.Always request that your technician use only genuine Zenithexact replacement parts for continued Quality and Safety per-formance. Keep your Zenith ALL Zenith._1,5,_o 12 m 2