Configuring Groups and VLANs for a Server NIC51Displaying NIC PropertiesFollow these steps to display NIC properties:1 Click the Load Balance/RSL tab.2 In the Load Balance/RSL window, select a NIC.3 Click Properties.The NIC Properties window appears, showing the properties of the selected NIC.Displaying Group PropertiesFollow these steps to display group properties:1 Click the Load Balance/RSL tab.2 In the Load Balance/RSL window, select a group in the Load Balancing/RSL Groupslist box.3 Click Properties.The Group Properties window appears, showing the properties of the selected group.Troubleshooting a Load Balancing ConfigurationUse the troubleshooting tips in the following table to solve problems that may occur in aload balancing configuration.NOTE: To access a database of technical information that can help you diagnoseand solve NIC installation, configuration, and upgrade problems, go to:http://knowledgebase.3com.comSymptom TipReceive load balancing fails to beginfunctioning.Check the Group Properties to verify that the dedicated IPaddress has been entered. If no address appears in theGroup Properties dialog box, enter one to enable receiveload balancing.Receive load balancing stopsfunctioning.Cables may be disconnected, or there may be otherhardware problems. Reconnect or change the cables.Correct any other hardware problems. Bidirectional loadbalancing is restored after this type of failure whenapplications create new connections or new clients log in.Reconnecting cables does not restoreload balancing.Check the event log for a duplicate IP address. If anotherdevice is using a load balancing group's dedicated IPaddress, change one of the IP addresses. See “Changing anIP Address” on page 48 for instructions.Receive load balancing does notfunction across a router.Receive load balancing across a router is not supported.Clients across the router cannot use receive load balancing,but clients within the subnet get higher throughput fromreceive load balancing.