1-12 CHAPTER 1: C ONNECTING TO Y OUR ISPTroubleshooting RAS RAS is significantly easier to troubleshoot then Win95 Dial-UpNetworking, there are a finite number of problems that one runs into ona daily basis, and the majority of these are caused by misconfiguration.Most connection problems can be solved by following these steps:n In the Basic tab, Make sure that the phone book entry settings arecorrect.n Make sure Use Telephony Dialing Properties is uncheckedn Make sure to that Use another port if busy is not checked.n In the phone book settings, under security, it should be set to: Acceptany authentication including clear text.n Make sure only the necessary network protocols are selected.n In the Connect to window, after you click Dial, there should be nodomain set. This is only for logging into NT domains.n Make sure that the TCP/IP settings are correct.This is a general setup for your Business Modem using Windows NT. Ifyou are having problems connecting to you ISP, configuring Dial-UpNetworking, or receiving RAS errors, please contact Microsoft Technicalsupport.Macintosh This section explains how to configure your modem for use withMacintosh computers.There are many ways to configure your Macintosh to use the Internet.Consult your Macintosh documentation for more information.Handshaking Cable Use a hardware handshaking cable to connect your modem to theMacintosh.
