Call Pickup 69Call Pickup Use the Call Pickup feature to answer a call that is ringing on anothertelephone.There are two types of call pickup:■ Directed Call Pickup — Allows you to answer a call ringing on thephone of a specific user. Both you and the other user must bemembers of the same Directed Call Pickup group. Each Directed CallPickup group is assigned a security code by the administrator. Youmust enter this security code when using Directed Call Pickup toanswer a call.■ Group Call Pickup — Allows you to answer a call ringing on thephone of any user who is a member of a configured Group Call Pickupgroup. A Group Call Pickup group is a collection of phones that alloweach member of the group to answer another member's calls. Youradministrator can also configure a Group Call Pickup group thatallows non-group members to answer a call ringing on a phone in thegroup.If your telephone is part of a bridged extension, see Call Pickup andBridged Line Calls for additional information.Directed Call Pickup To answer a call that is ringing on a specific user’s telephone:1 Pick up the handset.2 Press the Features soft button.3 Scroll to Pickup, Directed.4 Press Select.5 Enter the group security code and press the #.6 Dial the extension of the ringing telephone and press #.The call is directed to your telephone.Using One-Touch Pickup:1 Pick up the handset.2 Press the Access button that you have assigned to Directed Pickup.3 Dial the extension number of the ringing telephone.
