6 Troubleshooting152• Make sure the network cable is securely attached.• Make sure you specify the correct frame type in your NET.CFG file.The controller stopped working when an add-in adapter was installed.• Make sure the cable is connected to the port from the onboard networkcontroller.• Make sure your BIOS is current.• Make sure the other adapter supports shared interrupts. Make sure youroperating system supports shared interrupts.• Try reseating the add-in adapter.The add-in adapter stopped working without apparent cause.• Try reseating the adapter first; then try a different slot if necessary.• The network driver files may be corrupt or deleted. Delete and thenreinstall the drivers.• Run the diagnostics.System Boots when Installing PCI CardSystem Server Management features require full-time “standby”power. This means some parts of the system have power going tothem whenever the power cord is plugged in, even if you have turnedthe system power off with the power button on the front panel. If youinstall a PCI card with the AC power cord plugged in, a signal may besent to command the system to boot. Before installing a PCI card, youshould always:• Turn off the server power by using the power button on the front of thesystem.• Unplug the AC power cord(s) from the server.Problems with Newly Installed Application SoftwareProblems that occur when you run new application software areusually related to the software, not the server hardware. Faultyequipment is unlikely, especially if other software runs correctly.Check the following:• Make sure the system meets the minimum hardware requirements for thesoftware. See the software documentation.• Make sure the software is properly installed and configured for the system.See the software documentation.• Use only an authorized copy. Unauthorized copies often do not work.
