28 User Guide for the Platinum Series Sound ProcessorHeadpiece Falls Off• Use the cable clip to provide additional stability to prevent the headpiece fromfalling to the ground.• If your headpiece frequently falls off during normal activities, it may indicate theneed for a stronger magnet. Contact your programming center.Headpiece or Processor Gets Wet• Turn the processor off immediately.• Remove headpiece.• Remove power source.• Contact your programming center or AB for further instructions.IMPORTANT: Do not attempt to clean or dry the headpiece or processor. Do notuse if exposure to fluids is suspected.WARNING: If your system appears to be working, but you experience deterio-ration in the volume or the quality and clarity of sound, contactyour audiologist as your processor may need to be reprogrammed.CAUTION: Your processor should be serviced only at AB. Do not attempt toopen or repair the processor. Do not continue to use the processorif any part of it is damaged. Unauthorized opening of the processor,or other equipment, will void the warranty and may compromisesystem performance.