Axis M20 Series User Manual

Also see for AXIS M20 Series: Installation guide

AXIS M20 Bullet Camera SeriesThe device interfaceLogsReports and logsReports• View the device server report: Click to show information about the product status in a pop-up window. The AccessLog is automatically included in the Server Report.• Download the device server report: Click to download the server report. It creates a .zip file that contains a completeserver report text file in UTF–8 format, as well as a snapshot of the current live view image. Always include the serverreport .zip file when you contact support.• Download the crash report: Click to download an archive with detailed information about the server's status. Thecrash report contains information that is in the server report as well as detailed debug information. This report mightcontain sensitive information such as network traces. It can take several minutes to generate the report.Logs• View the system log: Click to show information about system events such as device startup, warnings and criticalmessages.• View the access log: Click to show all failed attempts to access the device, for example when a wrong loginpassword is used.Network traceImportantA network trace file might contain sensitive information, for example certificates or passwords.A network trace file can help you troubleshoot problems by recording activity on the network. Select the duration of the trace inseconds or minutes, and click Download.Remote system logSyslog is a standard for message logging. It allows separation of the software that generates messages, the system that storesthem, and the software that reports and analyzes them. Each message is labeled with a facility code, which indicates the softwaretype generating the message, and assigned a severity level.Server: Click to add a new server.Host: Enter the hostname or IP address of the server.Format: Select which syslog message format to use.• RFC 3164• RFC 5424Protocol: Select the protocol and port to use:• UDP (Default port is 514)• TCP (Default port is 601)• TLS (Default port is 6514)Severity: Select which messages to send when triggered.CA certificate set: See the current settings or add a certificate.Plain configPlain config is for advanced users with experience of Axis device configuration. Most parameters can be set and edited fromthis page.36