Axis P1357-E User Manual

Also see for AXIS P1357-E: User manual User manual User manual Installation guide Installation guide

AXIS P1357-E Network CameraTroubleshootingNo audioIncorrect setup Check the sound card in the computer. Ensure that mute is not selected and that the volumesettings are correct.Check that Enable audio support is selected under Setup > System Options > Security > AudioSupport.Check that the correct Audio Input source is selected under Setup > Video & Audio > AudioSettings.Poor audio qualityStuttering Reduce the number of listeners and viewers. Decrease image resolution and compression.Unsynchronized audio andvideo using H.264Synchronize the product’s date and time settings with an NTP server. Go to Setup > SystemOptions > Date & Time.Distorted audio Check that the correct Audio Input source is selected under Setup > Video & Audio > AudioSettings.Feedback loops Feedback loops might appear in full-duplex mode. Try moving the microphone or the speaker, oruse half-duplex mode instead.Storage and disk management problemsStorage disruption A storage disruption alarm is sent if a storage device is unavailable, removed, full, locked or if otherread or write problems occur. To identify the source of the problem, check the System Log underSystem Options > Support > Logs & Reports. Depending on the problem, it might be necessary tore-mount the storage device.For information on how to set up a storage disruption alarm, see About events on page 38.Video cannot be recorded Check that the SD card is not write protected (that is, read only).SD card cannot be mounted Reformat the SD card and then click Mount.NONONOTICETICETICEFormatting the card will remove all content, including all recordings, from the SD card.63