Black plate (6,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-7707476) - 2015 - crc - 4/8/1413-6 Customer Information. Lock-Out Service: Service tounlock the vehicle if you arelocked out. A remote unlock maybe available if you have OnStar.For security reasons, the drivermust present identificationbefore this service is given.. Emergency Tow from a PublicRoad or Highway: Tow to thenearest Cadillac dealer forwarranty service, or if the vehiclewas in a crash and cannot bedriven. Assistance is not givenwhen the vehicle is stuck in thesand, mud, or snow.. Flat Tire Change: Service tochange a flat tire with a sparetire. The spare tire, if equipped,must be in good condition andproperly inflated. It is yourresponsibility for the repair orreplacement of the tire if it is notcovered by the warranty.. Battery Jump Start: Service tojump start a dead battery.. Trip Interruption Benefits andService: If your trip isinterrupted due to a warrantyfailure, incidental expenses maybe reimbursed during the6 years/110 000 km (70,000 mi)Powertrain warranty period.Items considered are hotel,meals, and rental car.Cadillac Technician RoadsideService (U.S. Only)Cadillac's exceptional RoadsideService is more than an auto club ortowing service. It provides everyCadillac owner in the United Stateswith the advantage of contacting aCadillac advisor and, whereavailable, a Cadillac trained dealertechnician who can provide on-siteservice.A dealer technician will travel toyour location within a 30-mile radiusof a participating Cadillacdealership. If beyond this radius, wewill arrange to have your car towedto the nearest Cadillac dealership.Each technician travels with aspecially equipped service vehiclecomplete with the necessaryCadillac parts and tools required tohandle most roadside repairs.Services Not Included inRoadside Service. Impound towing caused byviolation of any laws.. Legal fines.. Mounting, dismounting,or changing of snow tires,chains, or other traction devices.Service is not provided if a vehicleis in an area that is not accessibleto the service vehicle or is not aregularly traveled or maintainedpublic road, which includes ice andwinter roads. Off-road use is notcovered.InformationProvidedby: