Black plate (8,1)Cadillac SRX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-7707476) - 2015 - crc - 4/8/1414-8 OnStarPotential IssuesOnStar cannot perform RemoteDoor Unlock or Stolen VehicleAssistance after the vehicle hasbeen off continuously for five days.After five days, OnStar can contactRoadside Assistance and alocksmith to help gain access to thevehicle.Global PositioningSystem (GPS). Obstruction of the GPS canoccur in a large city with tallbuildings; in parking garages;around airports; in tunnels,underpasses; or in an area withvery dense trees. If GPS signalsare not available, the OnStarsystem should still operate tocall OnStar. However, OnStarcould have difficulty identifyingthe exact location.. In emergency situations, OnStarcan use the last stored GPSlocation to send to emergencyresponders.A temporary loss of GPS can causeloss of the ability to send aTurn-by-Turn Navigation route. TheAdvisor may give a verbal route ormay ask for a call back after thevehicle is driven into an open area.Cellular and GPS AntennasDo not place items over or near theantenna to prevent blocking cellularand GPS signal reception. Cellularreception is required for OnStar tosend remote signals to the vehicle.Unable to Connect to OnStarMessageIf there is limited cellular coverageor the cellular network has reachedmaximum capacity, this messagemay come on. Press Q to try thecall again or try again after driving afew miles into another cellular area.Vehicle and Power IssuesOnStar services require a vehicleelectrical system, wireless service,and GPS satellite technologies to beavailable and operating for featuresto function properly. These systemsmay not operate if the battery isdischarged or disconnected.Add-on Electrical EquipmentThe OnStar system is integratedinto the electrical architecture of thevehicle. Do not add any electricalequipment. See Add-On ElectricalEquipment on page 9-67. Addedelectrical equipment may interferewith the operation of the OnStarsystem and cause it to not operate.PrivacyThe complete OnStar PrivacyStatement may be found atwww.onstar.com (U.S.),or www.onstar.ca (Canada). Werecommend that you review it. If youhave any questions, call1-888-4-ONSTAR (1-888-466-7827)or press Q to speak with anAdvisor. Users of wirelesscommunications are cautioned thatthe privacy of any information sentvia wireless cellular communicationscannot be assured. Third partiesInformationProvidedby:
