Servicing the PrinterThe Canon BJC-610 Color Bubble Jet Printer is designed with the latest technology to providetrouble-free operation. The warranty card that comes with your printer describes Canon's limitedtwo-years warranty for its Bubble Jet printer. Be sure to read the warranty information to fin out aboutthe different service options available to you.Save the warranty card and keep your sales receipt for proof purchase. In the event that your printerneeds service, you will need your proof of purchase to obtain warranty service.If you seem to have a problem, try to solve it by referring to the information in Chapter 7,Troubleshooting. If you cannot solve the problem, contact Canon's experienced support personnel at theHelp Desk.If you feel you BJC-610 Color Bubble Jet Printer needs servicing, call the Canon Help Desk to locate theCanon Authorized Service Facility (ASF) nearest you or to find out about the exclusive Canon InstantExchange limited warranty service.At this time, Canon does not offer an extended warranty program beyond the two-year warranty;however, some authorized Canon dealers may offer such programs for a fee. If you are interested in anextended warranty, contact your Canon Authorized Service Facility to see if it offers such a service.Line Printers Versus Page PrintersLine PrintersYour Canon BJC-610 Color Bubble Jet Printers is an example of a line printer. Line printers, sometimescalled band printers, process and print information one line (band) at a time. The Information sent fromthe computer to the printer indicates exactly how each line should look and where each dot is positioned.This information is similar to a bitmapped graphic that specifies positions of individual dots of ink.Introduction 71 of 1 4/15/98 11:16 AM