26TroubleshootingCannotinstall theprinter driver(continued)Previous or sameprinter driverversion alreadyinstalledAlways uninstall the previous version of the printer driver beforeinstalling the new version. See “Uninstalling the Printer Driver” onpage 43.Otherapplicationsrunning in thebackgroundOther open applications on your computer can interfere with theinstallation routine. Close all open software applications beforereinstalling the printer driver. See “Installing the Printer Driver” onpage 41.Installationnot startingautomaticallywhen CD isinserted intodriveWINDOWSIf printer driver installation did not start automatically whenyou loaded the CD-ROM:1.Double-click My Computer on the Windows desktop, thendouble-click the CD-ROM drive.2.Double-click msetup.If you install the printer driver by clicking Start, then Run,specify the correct CD-ROM drive and file name(d:\msetup.exe, where d is the CD-ROM drive).MAC OSDouble-click the CD-ROM icon on your desktop.CD-ROM drivenot specifiedNormally, after you insert the S630 CD-ROM, the setup windowdisplays automatically. If it does not:WINDOWS1.Double-click My Computer on the Windows desktop, thendouble-click the CD-ROM drive.2.Double-click msetup.MAC OSDouble-click the CD-ROM icon on your desktop.CD-ROM drive notworking properlyWINDOWSUse Windows Explorer to confirm that the CD-ROM isoperating normally:1.From the Desktop, double-click My Computer, thenCD-ROM.2.If the files do not appear, refer to your Windowsdocumentation for more information.MAC OSOpen the Apple System Profiler, click Devices and Volumes,then open the CD-ROM.Problem Possible Cause Try This