Troubleshooting31Printer doesnot print(continued)3 orange flashes(paper jam)See the troubleshooting topic “Paper jams in the printer” on page 27.4 orange flashes(empty ink tank)One of the ink tanks is empty. Replace it. See “Monitoring Ink Levels”on page 19 and “Replacing Ink Tanks” on page 20 for moreinformation.7 orange flashes(defectiveprinthead)Remove and re-install the printhead.Also ensure that the protective tape has been removed.If re-installing the printhead does not resolve the problem, contact theCustomer Care Center to replace it with a new one.8 orange flashes(waste tankalmost full)The printer has a built-in waste ink tank to hold the ink consumedduring printhead cleaning. Press the Resume/Cancel button to restartprinting, then contact the Customer Care Center to have the waste inktank replaced immediately.Printer flashesgreen onlyWhen the lamp flashes green, the printer is warming up or is receivingprint data from the computer. This is not an error condition.Low ink alertdisplays inthe BJ PrintMonitorOne or more ofthe ink tanks islowWhen Backgrounding is turned on, you can confirm the low ink alert inthe BJ Print Monitor. See the S630 User’s Guide on the Setup Software& User’s Guide CD-ROM for more information on using the BJ PrintMonitor.After the alert displays, you can continue printing for a short time, buthave a replacement ready to install.WINDOWSThe low ink alert displays in the BJ Status Monitor. Click theInk Information tab to determine which ink tank is low.MAC OSThe low ink alert displays in a status dialog before a print jobstarts.Errormessagedisplays inthe BJ StatusMonitorPrinter is out ofpaperInk is lowPaper jamPrintheadinstalledincorrectlyWINDOWSThe BJ Status Monitor opens and displays a message when anerror occurs.Read the error message, then click the Guide tab to displaymore information about solving the problem.MAC OSIf Backgrounding is turned on with the Chooser, the BJ PrintMonitor displays an error.Follow the instructions in the message to resolve the problem.See the S630 User’s Guide on the Setup Software & User’sGuide CD-ROM for more information on error messages.Problem Possible Cause Try This