Canon BJC-S630 Quick Start Manual

Also see for BJC-S630: Setup instructions

Contents

30TroubleshootingHandling Error MessagesMeaninglesscharactersprinted(continued)Previous print jobpaused before itwas finishedIf a previous print job was paused before it was printed, turn theprinter and the computer off, then back on again, orWINDOWS1.Click Start, Settings, Printers.2.Double-click Canon S630 and cancel any unfinished printjobs.MAC OSOn your keyboard, press the Apple Command key ( ) and theperiod key (.) at the same time. The print job will be cancelledand the paper ejected.Incorrect printerdriver selectedCheck the Printer window to verify that the correct printer driver isselected.Bad (corrupted)fileCreate the document again and print it. If it prints successfully, theoriginal file was corrupted.ECP mode not set Extended Capabilities (Parallel) Port, or ECP, provides faster datatransfer between the computer and the printer. If the ECP setting isincorrect, it could result in incorrect print information going to theprinter. See the S630 User’s Guide on the Setup Software & User’sGuide CD-ROM for instructions on how to check ECP settings andreconfigure if needed.Problem Possible Cause Try ThisPrinter doesnot printWhen a printer error occurs, the POWER lamp flashes orange between green flashes. Countthe number of orange flashes to determine and resolve the problem:Alternatelyflashes greenand orange(service error)1. Remove the paper from the printer, switch the printer off, thenunplug it.2. Reconnect the printer power and turn it back on.If the same error message persists after restarting the printer, contactthe Customer Care Center.2 orange flashes(paper is out ornot feedingcorrectly)If no paper is loaded in the paper rest, or if paper is not loadedcorrectly, reload the paper correctly then press the Resume/Cancelbutton on the printer. See “Loading Paper and Other Media” onpage 4 for how to load different types of media.Problem Possible Cause Try This