Canon BJC-S630 Quick Start Manual

Also see for BJC-S630: Setup instructions

Contents

50Appendix• Free technical support Monday—Saturday (excluding holidays) for products still under warranty(1-757-413-2848)• Technical support 7 days a week (excluding holidays) for products no longer under warranty, at $9.99 per call(1-757-413-2848)If the problem can’t be corrected by using one of the above technical support options, you will be asked to followthe applicable procedures for warranty service. Note that a dated proof of purchase (bill of sale) is required toverify eligibility at the time of service. This requirement will be satisfied by providing a copy of your dated bill ofsale. You will also need to supply the product serial number.Carry-In/Mail-InCarry-In/Mail-In is a service program by which your defective product is repaired by an ASF. The name andtelephone number of the ASF(s) nearest to your location may be obtained from our Web site at:www.usa.canon.com, or by calling the Canon Customer Care Center at 1-800-423-2366. If shipping is involved, itis your responsibility to properly package and send your defective product, together with your dated proof ofpurchase, a complete explanation of the problem and a return address, to the ASF at your expense. Do notinclude any other items with your product. The repair(s) covered by this limited warranty will be made and theproduct will be returned to you without charge by the ASF. Repairs not covered under this limited warranty will becharged to you at such costs as each ASF may generally establish from time to time.InstantExchange†InstantExchange is a warranty program that expedites, usually by the next business day, †† the exchange of adefective product with a refurbished product. The refurbished product you receive will be covered by the balanceof the period remaining on your original limited warranty. Note that by using this service you will keep thereplacement product that is sent to you, and your originally purchased product shall become the property ofCanon. InstantExchange warranty program service is available only during the express limited-warranty periodfor your product and only in the continental United States, Alaska and Hawaii during such period.If the Canon Customer Care Center representative cannot correct the problem with your product over thetelephone, and you elect InstantExchange warranty program service, the representative will issue you areference number upon verification of warranty eligibility. You will be asked for information pertaining to yourdefective product and for a ship-to location for the replacement product (street address only). You must alsoprovide a major credit card number that will be pre-authorized by Canon in an amount up to the cost of a newproduct at the time you elect InstantExchange warranty program service. Your credit card number will be chargedin an amount up to the cost of a new product (i) if you do not return your defective product to a Canon repairfacility by the date specified by Canon and in the manner described below; (ii) if the defect(s) in the product is/are not covered by this limited warranty; or (iii) if the warranty period on the product has expired or has not beensufficiently established by your supplying the appropriate documentation.The Canon repair facility will ship out the replacement product via overnight courier, prepaid by Canon. Afterreceipt of the replacement product (with instructions and a pre-paid return waybill), follow the instructions toship the defective product to a Canon repair facility. You must return the defective product in the shipping cartonin which the replacement product was packed (be sure to include your printhead and ink tanks), and you mustinclude the reference number, a copy of your dated proof of purchase (bill of sale) and a complete explanation ofthe problem. Do not include any other items in the return shipping container.This limited warranty gives you specific legal rights, and you may also have other rights that vary from state tostate.* Support program specifics are subject to change without notice.† InstantExchange warranty program service is subject to availability of refurbished replacement units.†† 9 a.m.–5 p.m. (local), Monday–Friday (excluding holidays). The Canon Customer Care Center must receive pertinentinformation by 3 p.m. (E.S.T.) to ensure next-business-day InstantExchange warranty program service (two-business-dayInstantExchange warranty service for Alaska and Hawaii). Canon does not guarantee next-business-day service in the event offactors beyond Canon’s reasonable control.