105External ConnectionsConnecting to a ComputerE For support concerning Roxio MyDVD for Canon:Canon Inc. and the Canon related customer support centers do not providesupport concerning the Roxio MyDVD for Canon software. For any questions ortechnical issues regarding the software, its installation and operation, pleasecontact directly Sonic Solutions customer support representatives or accessonline the Internet pages listed below. Check the orientation of the USB cable and make sure you connect it properly. Operation may not work correctly depending on the specifications and settingsof your computer.Installing the SoftwareStart your computer and insert the Roxio MyDVD for Canon software CD-ROM to your computer’s CD or DVD drive. Continue the installationprocess following the indications on the screen.If the installation program does not run automatically, open Windows “My Computer”.Double-click on the icon of the CD-ROM or DVD drive where you inserted the disc anddouble-click on the “SETUP.exe” file to run it. Note that on some computers, the “.exe”suffix may not be displayed. Once the installation of Roxio MyDVD for Canon finishes, make sure to connectto the Internet to complete the user registration online. Without completing theonline user registration, you will not be able to use any of the software’sfunctions. Depending on the speed of your Internet connection, the registration processmay take some time.• North AmericaWeb Based Service: http://support.roxio.comPhone assistance: 866-279-7694 (toll free) or 905-482-5555 (Canada only), 9:00 A.M. to6:00 P.M., U.S Pacific Time - excluding Weekend and Holidays• EuropeWeb Based Service:Germanyhttp://www.roxio.com/en/support/de/emc/index.jhtmlFrancehttp://www.roxio.com/en/support/fr/emc/index.jhtmlU.Khttp://www.roxio.com/en/support/uk/Phone assistance: Germany 0190-735096; France 0892-460909; U.K 0906-7320288,1:00 P.M. to 10:00 P.M., GMT - excluding Weekend and Holidays• China/TaiwanWeb Based Service:http://www.sonictaiwan.com/support/techsupport.aspxsonicsupport@gil.com.twPhone assistance: 02-2658-8765 (Taiwan)
