123Trouble?ETrouble?TroubleshootingIf you have a problem with your camcorder, refer to this checklist. Consult your dealer or aCanon Service Center if the problem persists.Power SourceRecording/PlaybackProblem SolutionCamcorder will not turn on. Battery pack is exhausted. Replace or charge the batterypack.21Attach the battery pack correctly. 21The camcorder switches offby itself.Battery pack is exhausted. Replace or charge the batterypack.21Power save function has been activated. Turn on thecamcorder.84LCD/viewfinder switches onand off.Battery pack is exhausted. Replace or charge the batterypack.21Battery pack will not charge. Charge the battery pack in temperatures between 0 °C and40 °C (32 °F and 104 °F).–Battery packs become hot with use and may not charge. Waituntil the battery pack temperature is below 40 °C (104 °F) andretry charging.–The battery pack is damaged. Use a different battery pack. –Problem SolutionButtons will not work. Turn on the camcorder. –Load a disc. 31Abnormal characters appearon the screen. The camcorderdoes not operate properly.This camcorder uses a microcomputer. External noise or staticelectricity may cause abnormal characters to appear on thescreen. In such case, disconnect the power source andreconnect it after a short time. If the problem still persists,disconnect the power source and press the RESET buttonwith a pointed item. Pressing the RESET button resets allsettings.–“ ” flashes on the screen. Load a disc. 31“ ” flashes on the screen. Battery pack is exhausted. Replace or charge the batterypack.21The wireless controller will notwork.Set [WL.REMOTE] to [ON]. 83The battery of the wireless controller is exhausted. Replacethe battery.25Check that you did not lay the camcorder on its side so theomni selector’s button is pressed down. Place thecamcorder upright.–Video noise appears onscreen.When using the camcorder in a room where a plasma TV islocated, keep a distance between the camcorder and theplasma TV.–Video noise appears on theTV screen.When using the camcorder in a room where a TV is located,keep a distance between the compact power adapter and thepower or antenna cables of the TV.–Even without a disc loaded,when closing the disccompartment cover a motorsound can be heard.The camcorder is checking if a disc is loaded or not. This is nota malfunction.–