Canon IMAGECLASS D700 Series Printer Manual

Also see for imageCLASS D700 Series: Setup instructions

5-45TroubleshootingCAPT ProblemsCAPT ProblemsCAPT ProblemsCAPT ProblemsProblem Cause SolutionCAPT is not workingproperlyThe CAPT (CanonPC1200/iC D700) isnot selected as thedefault printer driverforimageCLASS D700series.Specify the CAPT (Canon PC1200/iCD700) as the default driver for theimageCLASS D700 series.The software might notbe installed properly.Refer to “Using the Trouble Shooter” onpage 5-8.To check if the CAPT is installedcorrectly, try printing a page from anapplication. If the print fails, the CAPT isnot installed correctly. Remove the CAPTand install it again. For more information,see “Uninstalling the CAPT” on page 5-10.Cannot use Adobe TypeManager (ATM) fontsAdobe Type Manager (ATM) is notsupported.Cannot print with aprinter driver other thanthe Canon PC1200/iCD700The printer driver isconnected to the sameport as the CanonPC1200/iC D700printer driver.Connect the printer driver to a portdifferent from the Canon PC1200/iCD700 printer driver.CD-ROM Menu doesn’tappear automaticallyAutorun CD-ROMMenu checkbox isunchecked in the CD-ROM menu.Start the CD-ROM menu manually, andcheck the “Autorun CD-ROM Menu”checkbox.The “Auto insertnotification” checkboxis unchecked.From the Device Manager make sure thatthe “Auto insert notification” checkboxis checked in the CD-ROM driveProperties dialog box. For moreinformation, see Windows Help.iR1210G_iR1230G.book Page 4 Tuesday, June 24, 2003 2:22 PM