5-65TroubleshootingThe CAPT displays the status of your printing environment and current print job in the StatusWindow.AlertsAlerts identify problems that must be corrected before printing can continue. Sometimesmessages remind you to do something, such as clear jammed paper. In other cases, alerts tellyou what is wrong and how to fix it.CAPT MessagesCAPT MessagesCAPT MessagesCAPT MessagesMessage ActionOut of paper The printer is out of paper. Add paper. When you add paper, theStatus Window displays “Ready to Print” automatically.The Cassette is Out ofPaperThe cassette is out of paper. Add paper. When you add paper,printing starts automatically.The Multi-purpose Trayis Out of PaperThe multi-purpose tray is out of paper. Add paper. When you addpaper, printing starts automatically.Paper Jam 1) Paper has jammed in the printer while printing. Follow theinstructions on the LCD screen of the machine, or refer to theReference Guide for more information. Printing resumesautomatically when the paper jam is fixed.2) The printer cover was left open or the toner cartridge was notproperly replaced after clearing a paper jam. Close the coversecurely. Reference GuideCartridge Not Loaded There is no toner cartridge in the printer. Install a toner cartridge. Set-up InstructionsThe Platen is Not inPositionThe platen unit is not closed correctly. To resume printing slide theplaten unit to the correct position.Insufficient Memory The print job was too complex for available memory. Discard the lastprinted page, and try one or more of the following:• Close other applications while printing this job.• Print the job in smaller sections.• Try reprinting the job with a lower resolution, such as 300 dpi.• Reformat the most complicated pages in the print job to reducegraphics and other complex formatting.iR1210G_iR1230G.book Page 6 Tuesday, June 24, 2003 2:22 PM