Self-diagnostic Display6-16Troubleshooting6# 0012Cause The document could not be sent because the recipient’s machine was out ofpaper.Remedy Ask the recipient to load paper into their fax machine.# 0018Cause 1 The recipient’s machine did not respond when your machine retried sendingdocuments.Remedy Confirm that the recipient’s machine is able to communicate, and then try again.Cause 2 The documents could not be sent because the recipient’s machine was busy.Remedy Confirm that the recipient’s machine is able to communicate, and then try again.Cause 3 The settings on your machine do not match the settings on the recipient’smachine.Remedy Check that the settings on your machine match those on the recipient’smachine, and that the recipient’s machine is able to communicate. Try sendingagain.Cause 4 No pause is inserted in the fax number when sending a fax overseas.Remedy Insert a pause after the international access code or after the recipient’s faxnumber, and then dial the number again. (See Chapter 2, “SendingDocuments,” in the Sending and Facsimile Guide.)Cause 5 Long Distance on the Option screen is set to ‘Domestic’ when sending a faxoverseas.Remedy Set Long Distance to ‘Long Distance (1)’, ‘Long Distance (2)’, or ‘Long Distance(3)’, and then dial the number again. (See Chapter 4, “Specifying DestinationsEasily and Quickly,” in the Sending and Facsimile Guide.)# 0022Cause Documents could not be forwarded to the specified destination because there isinsufficient memory available. The machine can store up to total of 71 jobs ofsend and transmission report in memory.Remedy Delete unwanted jobs from memory or wait until these jobs are complete, andthen try again.
