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75TroubleshootingENGLISH Documents Sent From the Fax are Spotted or Dirty Cannot Send Using Error Correction Mode (ECM) Errors Occur Frequently While Sendingz Receiving Problems Cannot Receive a Document Automatically The Fax Does Not Switch Automatically Between Telephone and FaxReceptionCause ActionThe receiving fax machine may not beworking properly.Check the fax by making a copy (see page 22). If the copy is clear, the problemmay be in the receiving fax machine. If the copy is spotted or dirty, clean thescanner components (see page 69).The document may not have beenloaded correctly into the ADF.Remove the document, stack it if necessary, and load it into the ADF correctly(see page 21).Cause ActionThe receiving party’s fax machine maynot support ECM.If the receiving party’s fax machine does not support ECM, then the document issent in normal mode without error checking.ECM may be disabled. Make sure ECM is on (see on page 57).Cause ActionThe telephone lines may be in poorcondition, or you may have a badconnection.Lower the transmission speed (see on page 58).Cause ActionThe fax may not be set to receiveautomatically.For the fax to receive documents automatically, the receive mode must be set to, , *, MODE> (see page 32), or TAM mode** must be set (see page 42). If you haveset , check that an answering machine is connected tothe fax and that it is turned on with an outgoing message properly recorded (seepage 34).The fax may have a document stored inmemory.Print out any documents stored in memory (see page 40).An error may have occurred duringreception. z Check the LCD for an error message (see page 85).z Print the ACTIVITY REPORT and check for an error (see page 60).The Rear Tray may be empty. Make sure paper is loaded in the Rear Tray (see your setup sheet or page 21).The telephone line may not beconnected properly.Make sure all line connections are secure (see your setup sheet).The machine is under maintenance. /The machine is sending a fax. / Themachine is printing another document.Cancel sending, printing, or maintenance as soon as possible.* Only available in some countries.** JX510P only.Cause ActionThe fax may not be set to switchautomatically between telephone andfax reception.For the fax to switch automatically, the receive mode must be set to Mode>, * or (see page 32), or TAMmode** must be set (see page 42). If you have set ,check that an answering machine is connected to the fax and that it is turned onwith an outgoing message properly recorded (see page 34). |
