13-5TroubleshootingChapter 13TroubleshootingMulti-purpose tray area:Hold the unit steady and carefully pullthe jammed paper straight out from theunit.• Do this carefully to prevent tearingthe jammed paper. If you do tear it,be sure to remove any torn piecesfrom the unit since these will causepaper to jam again.• The toner on the paper will not havebeen fixed to the paper yet, so removethe jammed paper carefully to avoidsoiling the inside of the unit. Loosetoner powder inside the unit mayadversely affect print quality.• Loose toner powder can soil anysurface; protect yourself and yourwork area. Remove immediately anytoner powder from yourself or yourclothing with cold water.4 Locate the paper jam and clear it asexplained on the following pages.MULTI-PURPOSETRAY AREA1FIXING ASSEMBLY AREA21
