If the problem is not resolved, use the printer driver from your computer to perform the print job and checkwhether the data can be printed normally on the printer.If you still cannot print, see the troubleshooting page for your model on the Home of the Online Manual.Note• With a wireless LAN connection, after the printer is turned on, it may take several minutes beforecommunication is possible. Check that your printer is connected to the wireless network, and wait awhile before you start printing.• If the printer is not turned on or is not connected to the Internet, and consequently a print job is notprocessed within 24 hours after it was submitted, the print job is automatically canceled. If thishappens, check the printer power and the Internet connection, and then re-submit the print job.Printing starts on its own even if you do not do anythingA third party may be able to illegally use the Canon Inkjet Cloud Printing Center services.If your model has color LCD monitorOn the printer's Home screen, select Setup -> Web service setup -> Web serviceconnection setup -> IJ Cloud Printing Center setup -> Delete from this service to delete theservice registration.If your model has monochrome LCD monitorOn the printer operation panel, select the Setup button, and then select Web service setup ->Connection setup -> IJCloudPrintingCtr -> Delete from service to delete the service registration.If your model has no LCD monitorDisplaying Printer Information -> IJ Cloud Printing Center setup -> Delete from this service todelete the service registration.To display printer information, go to the Online Manual home page, and see "Checking PrinterInformation" for your model.After resetting the printer, repeat the user registration of Canon Inkjet Cloud Printing Center from thebeginning.If you are unable to log in correctly even after entering the correctpassword in iOS or MacIf you are using iOS or Mac and the password contains the ¥ or ₩ symbol, enter a backslash instead. Forinstructions on entering a backslash, see the OS help.146
