1300CausePaper is jammed in the paper output slot.ActionIf you can see the jammed paper at the paper output slot, remove the paper following the procedurebelow.Watch the movie (Windows)Watch the movie (Mac)Important• The power cannot be turned off while the machine is sending or receiving a fax, or when the receivedfax or the unsent fax are stored in the machine's memory.Make sure if the machine completed sending or receiving all the faxes before disconnecting thepower cord.If you unplug the power cord, all the faxes stored in the machine's memory are deleted.Note• If you need to turn off the machine to remove jammed paper during printing, press the Stop button tocancel print jobs before turning off the machine.1. Pull the paper out slowly.Hold the paper with your hands, then pull the paper out slowly not to tear it.Important• Do not pull the paper out from the front tray even though you can see the jammed paper at thefront tray. Pulling the paper out forcibly from the front tray may damage the machine.Note• If you cannot pull the paper out, turn the machine off and turn it back on. The paper may beejected automatically.• If you cannot pull the paper out from the paper output slot, try to pull the paper out from thetransport unit.934