If you are using plain paper to print images with high intensity, the paper may absorb too much ink and becomewavy, causing paper abrasion.• When printing from your computerReduce the intensity setting in the printer driver and try printing again.1. Open the Print dialog.How to Open the Printer Driver Setup Window2. Select Color Options in the pop-up menu.3. Drag the Intensity slide bar to set the intensity.• When copyingSetting Items for CopyingCheck6 Is printing performed beyond the recommended printing area?If you are printing beyond the recommended printing area of your printing paper, the lower edge of the papermay become stained with ink.Resize your original document in your application software.Printing AreaCheck7 Is the platen glass or the glass of ADF dirty?Clean the platen glass or the glass of ADF.Cleaning the Platen Glass and Document CoverNote• If the glass of ADF is dirty, black streaks appear on the paper as shown below.Check8 Is the paper feed roller dirty?Clean the paper feed roller.Cleaning the Paper Feed RollerNote• Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary.Check9 Is the inside of the machine dirty?When performing duplex printing, the inside of the machine may become stained with ink, causing the printout tobecome smudged.Perform the Bottom Plate Cleaning to clean the inside of the machine.Cleaning the Inside of the Machine (Bottom Plate Cleaning)638