Canon TS3500 Series Online Manual

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Printer Does Not PrintCheck1 Make sure printer is turned on.If not, make sure the printer is securely plugged in and press ON button to turn on.Note• If you are printing large data such as photos or other graphics, printing may take longer to start. Wait until•printing starts.Check2 Make sure printer is properly connected to computer.If you are using a USB cable, make sure it is securely connected to both the printer and the computer. When theUSB cable is securely plugged in, check the following:• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to the•computer, and retry the printing. If printing starts normally, there is a problem with the relay device. Contactthe vendor of the relay device.• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.•If you use the printer over a LAN, make sure the printer is correctly set up for network use.Cannot Find Printer while Using Wi-FiNote• IJ Network Device Setup Utility allows you to diagnose and repair the network status.•Select the link below to download IJ Network Device Setup Utility and install it.Checking Printer Connection Status Using IJ Network Device Setup UtilitySee below for starting up IJ Network Device Setup Utility.For Windows:Starting Up IJ Network Device Setup UtilityFor macOS:Starting Up IJ Network Device Setup UtilityCheck3 Make sure paper settings match information set for rear tray.If the paper settings do not match the information set for the rear tray, an error code appears on the LCD andmessage appears on the computer.When Error OccurredCheck4 If printing from a computer, delete jobs stuck in print queue.297