Canon TS3500 Series Online Manual

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Step1 Print the nozzle check pattern.After printing the nozzle check pattern, examine the pattern.• For Windows:•Printing a Nozzle Check Pattern• For macOS:•Printing a Nozzle Check PatternIf the pattern is not printed correctly, go to the next step.Step2 Clean the print head.After cleaning the print head, print the nozzle check pattern and check the result.• For Windows:•Clean the print head• For macOS:•Clean the print headIf it does not improve, go to the next step.Step3 Clean the print head again.After cleaning the print head again, print the nozzle check pattern and check the result.If it still does not improve, go to the next step.Step4 Clean the print head deeply.After cleaning the print head deeply, print the nozzle check pattern and check the result.• For Windows:•Clean the print head deeply• For macOS:•Clean the print head deeplyIf it does not improve, turn off the printer for more than 24 hours without disconnecting the power plug, and go to the next step.Step5 Clean the print head deeply again.After cleaning the print head deeply again, print the nozzle check pattern and check the result.If it still does not improve, go to the next step.Step6 Replace the FINE cartridge.If problem is not resolved after performing print head deep cleaning twice, the print head may be damaged, or ink may have run out. Replacethe FINE cartridge.Replacing a FINE CartridgeFor details on printing the nozzle check pattern, print head cleaning, and print head deep cleaning, see If PrintingIs Faint or Uneven.Check5 When using paper with one printable surface, check the correct printable sideof the paper.Printing on the wrong side of such paper may cause unclear prints or prints with reduced quality.When you load paper, load paper with the printable side facing up.Refer to the instruction manual supplied with the paper for detailed information on the printable side.307