Canon WFT-E6 Manual

Also see for WFT-E6: User guide Instruction manual Guide Operational guide Guide

32Check this section if you encounter problems connecting to the Wi-Fi network or operating thecamcorder remotely from a Wi-Fi-enabled device. If the problem persists, consult a CanonService Center (listed on the back cover of the camcorder’s instruction manual).Check This FirstX Are the wireless router (access point), the camcorder and the computer or other Wi-Fi-enabled device all turned on?X Is the transmitter correctly attached to the camcorder's WFT terminal?X Is the Wi-Fi network working and correctly configured?X Is the computer or other Wi-Fi-enabled device correctly connected to the same Wi-Finetwork as the camcorder?X Are there any obstructions between the camcorder and the wireless router or between thecomputer/Wi-Fi device used and the wireless router that could be weakening the wirelesssignal?Cannot start the Wi-Fi Remote application on the computer or other Wi-Fi-enableddeviceThe camcorder is not connected to the Wi-Fi network.X Make sure the camcorder is connected to the same Wi-Fi network as the computer orother Wi-Fi-enabled device.The URL entered into the Web browser’s address bar is incorrect.X Check the [Wi-Fi Remote 3/4] status screen and make sure to use the IP addressassigned to the camcorder as the URL (A 28).The user name or password is incorrect.X Make sure to enter the user name and password set on the camcorder (A 17).You may have loaded the camcorder’s menu settings from a copy saved on the SDcard using the [w Other Functions] > [Transfer Menu//] function.X For your protection, when the camcorder’s settings are saved on an SD card, theencryption key/WEP index key in the wireless LAN setup and the password in thecamcorder settings are not saved. If you just restored the camcorder’s settings from anSD card, edit the [LAN Setup] and reenter the encryption key (A 29) and edit the[Camera Settings] and reenter the password (A 17).The Wi-Fi Remote screen is not displayed correctlyYou are using a computer or other Wi-Fi-enabled device, operating system or Webbrowser that is not compatible with Wi-Fi Remote.X For the latest information about system requirements, please visit your local Canon Website.The Web browser version used does not support JavaScript.X Use a Web browser or a version of the Web browser that supports JavaScript.Cookies are not enabled on the Web browser used.X Your Web browser must be enabled to accept cookies. For details, refer to the Webbrowser’s Help pages.TroubleshootingCOPY