Canon Canon imagePRESS C800/C700 Service GuideF. Recommended System Engineer RequirementsAn SE (System Engineer)45 is recommended to work with Canon’s networkeddevices, and should have the following basic job functions:• Systems integration (pre-sale and post-sale)• Installation• Education of customers and dealership personnel• TroubleshootingTo perform the above tasks successfully, it is crucial that the SE have strongcomputer skills and working knowledge in the following areas (listed in orderof importance):1. The major computer platforms (IBM-compatible and Macintosh)2. Computer hardware (including cabling)3. Computer software (including drivers)4. Operating systems:• Windows 2000 Professional/Server/Advanced Server• Windows XP Professional/Home Edition (32 bit)• Windows XP Professional x64 (64 bit)• Windows Server 2003 (32 and 64 bit versions)• Windows Vista (32 bit)• Mac OS versions 10.1.5 and up (for PS/PCL), and versions10.2.8 – 10.4.2 (for UFR II)5. Network Operating Systems:• Novell NetWare 3.x, 4.x, 5.x, and 6.x• Windows NT/2000/2003• Mac OS X6. Protocols:• TCP/IP• IPX/SPX• NetBIOS• AppleTalk7. Printing8. ScanningIt is also important that the SE have computer skills and working knowledge inthe following areas:• Other computer platforms (mainframe and UNIX)• Networking• Basic electronics45 An SE (System Engineer) is a professional title often used by hardware vendors for individuals who perform systems relatedtasks, such as analysis, design, and programming. System Engineers are also often involved in pre-sales activities.Canon imagePRESS C800/C700 Service Guide October 2014Revision 2 Page 49
