Canon Canon imagePRESS C800/C700 Service GuideU. Soft CounterThe imagePRESS C800/C700 Series uses soft counters to track its functionalcopy use. The control panel can display up to eight (8) counters on thecounter status check screen (when the counter check key button on thecontrol panel is pressed). By default, the imagePRESS C800/C700 displayssix (6) counters on the counter status check screen.The Table below indicates the default counter configurations of theimagePRESS C800/C700 Series on the counter status check screen.Refer to the imagePRESS C800/C700 Series Service Manual for completedetails on the Soft Counter configurations.Table 45 – Soft CounterCounter Counter Description(from Service Manual)DefaultDisplay Adjustability of Display1 101: Total 1 OnMay be Swapped to differentTotal Counter via ServiceMode setting so that thecounter will increment twicewhen large paper is used2 108: Total (Black 1) OnMay be Changed via ServiceMode setting to anyavailable counter3 407: Copy(Full Color + Single Color/Large) On4 408: Copy(Full Color + Single Color/Small) On5 403: Print(Full Color + Single Color/Large) On6 404: Print(Full Color + Single Color/Small) On7 Not Displayed Off8 Not Displayed OffCAUTION• After performing a RAM clear, the counter will change to the defaultcounter configurations above. As a result, the service technician mustnote the current soft counter settings before performing the RAM clearand return the soft counter settings after performing the RAM clear.• If Counter 1 is changed to display the 102 counter (count two (2) clicksfor large paper), Counter 2 may need to be changed to display the 109counter (count two (2) clicks for large B&W paper) to match. However,you may need to confirm how your backend billing system and servicehistory obtains the volume of color outputs before making this change.Canon imagePRESS C800/C700 Service Guide October 2014Revision 2 Page 75
