-+ Are you using the power adapter to power the camcorder?-+ If the problem is not mentioned above, the TWAIN DriverlWlA Driver maynot have been recognized by Windows.Uninstall and reinstall the driver.If You Were Using ZoomBrowser EX Version 2 or 3(This manual explains version S.x)II Titles and comments added using a prior version than ZoomBrowser EXversion 4 do not appear in ZoomBrowser EX 4 or higher.-+ Titles and comments added using a prior version of ZoomBrowser EX willnot be displayed. Use the following procedure to display them.1. In Windows Explorer, open the [Program] folder under the folder in whichyou installed Zoom Browser EX 4 or higher (C:\Program Files\Canon\ZoomBrowser EX\Program).2. Double-click [dbconverter.exe].3. Select the database you were using until now (C:\Program Files\Canon\ZoomBrowser EX\Program) and click the [Start] button.Please note that with ZoomBrowser EX 4 or higher, both titles andcomments appear in the comment list.II Cannot find the image folders saved with a prior version thanZoom Browser EX S.x.-+ Image folders saved under the [Program Files] folder (such as [ImageLibrary One]) cannot be displayed in the Main Window's Folder Area ofZoom Browser EX 4 or higher. Use the following procedure to displaythem.1. In Windows Explorer, open the [Program Files] folder under the folder inwhich you installed Zoom Browser EX 4 or higher (C:\Program Files\Canon\ZoomBrowser EX\Program\lmage Library One).2. Select the image folder you wish to display and copy the folder to adifferent destination.