E-64ReferenceTroubleshootingSymptom ActionIncluded AccessoriesI can’t find something that should be here. Carefully check inside all of the packing materials.Power RequirementsPower will not turned on. • Check the AC adaptor or make sure that the batteries are facingcorrectly (page E-8).• Replace the batteries with new ones or switch over to AC adaptorpower (page E-8).The Digital Keyboard outputs a loud sound and thensuddenly powers down.Replace the batteries with new ones or switch over to AC adaptorpower (page E-8).The Digital Keyboard suddenly powers down after afew minutes.This happens when Auto Power Off (page E-9) is triggered.DisplayThe display keeps going out or are flashing. Replace the batteries with new ones or switch over to AC adaptorpower (page E-8).On-screen keyboard keys or notes remain on thedisplay.A Step Up Lesson is in progress and the Digital Keyboard is waiting foryou to play the next note in the song. To stop this from happening,cancel the lesson (page E-33).Screen contents are visible only from straight ahead. This is dues to production limitations. It does not indicate malfunction.SoundNothing happens when I press any keyboard key. • Adjust the main volume setting (page E-9).• Check if something is plugged into ek (PHONES/OUTPUT jack) onthe back of the Digital Keyboard.• If there is no sampled sound in memory, nothing will play if you pressa keyboard key while a tone in the range of 571 to 578 is selected(page E-20).• Turn power off and then back on to initialize all keyboard settings(page E-9).Nothing happens or notes do not play normally whenI play notes on the left side of the keyboard.Press bn to disable chord input in the accompaniment keyboard area(page E-39).Nothing happens when I start an AutoAccompaniment.• With rhythms 170, and 172 to 180, nothing will sound until you play achord on the keyboard. Try playing a chord (page E-39).• Check and adjust the accompaniment volume setting (page E-42).• If there is no user rhythm stored in memory, Auto Accompanimentwill not start when you press bm while a rhythm in the range of 181 to190 is selected (page E-44).• Turn power off and then back on to initialize all Digital Keyboardsettings (page E-9).Nothing happens when I start playback of a built-insong.• It takes a little time after you press the button until the song starts toplay. Wait for a moment for the song to start.• Check and adjust the song volume (page E-30).• If there is no user song stored in memory, song playback will notstart when you press bm while a song in the range of 153 to 162 isselected (page E-30).• Turn power off and then back on to initialize all Digital Keyboardsettings (page E-9).The metronome does not sound. • Check and adjust the accompaniment volume setting (page E-42).• Check and adjust the song volume (page E-30).• Turn power off and then back on to initialize all Digital Keyboardsettings (page E-9).