Troubleshooting 28723TroubleshootingBasic Printer ProblemsSome printer problems can be easy to resolve. If a problem occurs with yourprinter, check each of the following:• The power cable is connected to the printer, and to a properly groundedelectrical outlet.• The printer is turned on.• The electrical outlet is not turned off at any switch or breaker.• Other electrical equipment plugged into the outlet is working.• When your printer is connected to the network with the Ethernet cable,the USB cable is not connected between the printer and the computer.• When your printer is connected to the computer with the USB cable, theEthernet cable is not connected between the printer and the network.If you have checked all of the above and still have a problem, turn off theprinter, wait for 10 seconds, and then turn on the printer. This often fixes theproblem.Display ProblemsProblem ActionAfter the printer is turnedon, the display on theoperator panel is blank, keepsshowing Pleasewait..., or the back lightis not lit.• Turn off the printer, wait for 10 seconds, and turn onthe printer.• Self Test Message appears on the operator panel.When the test is completed, Ready to Printis displayed.Downloaded from ManualsPrinter.com Manuals
